GENERAL TERMS AND CONDITIONS

These general terms and conditions govern the use of the website www.novaconcept.com. This website is owned and managed by Novaconcept Formation Inc. By using this website, you indicate that you have read and understood the terms of use and agree to abide by them at all times.

Type of website: Corporate website

Intellectual property
Novaconcept Formation Inc. or one of its employees will be held responsible for any problem arising from this website. However, Novaconcept Formation Inc. and its employees will not be held responsible for any problems arising from any improper use of this website.

Limit of liability
Novaconcept Formation Inc. or one of its employees will be held responsible for any problem arising from this website. However, Novaconcept Formation Inc. and its employees will not be held responsible for any problems arising from any improper use of this website.

Indemnity
As a user, you hereby indemnify Novaconcept Formation Inc. for any liability, cost, cause of action, damage or expense arising out of your use of this website or your violation of any of the provisions set forth herein.

Applicable laws
This document is subject to the applicable laws of Canada and is intended to comply with its necessary rules and regulations. For EU residents, the General Data Protection Regulation (GDPR) is the applicable law governing this document. In the event of any inconsistency between any provision of this document and the GDPR, the GDPR rules will prevail.

Divisibility
If at any time any provision set forth in this document is found to be inconsistent or invalid under applicable law, such provision will be deemed void and will be removed from this document. All other provisions will not be affected by the laws and the rest of the document will still be considered valid.

Amendments
These terms and conditions may be amended from time to time to maintain compliance with the law and to reflect any changes in the way we operate our website and the way we expect users to behave on our website. We recommend that our users check these terms and conditions from time to time to ensure that they are aware of any updates. We will notify users by email of changes to these terms or post a notice on our website if necessary.

Contact
Please contact us if you have any questions or concerns.
Our contact information is as follows:
514 845-1222
infos@novaconcept.com

7236 Waverly Street, suite 224,
Montreal, QC, Canada H2R 0C2

CONFIDENTIALITY POLICY

www.novaconcept.com
Novaconcept Formation inc.

Type of website: Corporate website

The purpose of this privacy policy is to inform users of our website of the personal data that we will collect as well as the following information, if applicable:

  1. Personal data that we will collect
  2. Use of data collected
  3. Who has access to the data collected
  4. Rights of website users
  5. Website cookies policy

This privacy policy works in conjunction with the terms and conditions of use of our website. Applicable laws This policy complies with the laws set out in the Personal Information Protection and Electronic Documents Act (PIPEDA).

For residents of EU countries, the General Data Protection Regulation (GDPR) governs all data protection policies, regardless of where the website is located. This privacy policy aims to comply with the GDPR. If there are any inconsistencies between this policy and the GDPR, the GDPR will apply.

For residents of the State of California, this privacy policy is intended to comply with the California Consumer Privacy Act (CCPA). If there are any inconsistencies between this document and the CCPA, state law will apply.

If we find any inconsistencies, we will change our policy to comply with the relevant law.

Consent
Users agree that by using our website, they consent to:

  1. the conditions set out in this privacy policy and
  2. the collection, use and retention of the data listed in this policy.

PERSONAL DATA WE COLLECT

Data collected automatically
When you visit and use our website, we may automatically collect and store the following information:

  1. IP address
  2. Location
  3. Hardware and software details
  4. Links a user clicks while using the website
  5. Content that the user views on the website

Data collected in a non-automatic way
We may also collect the following data when you perform certain functions on our website:

  1. First name and last name
  2. Email
  3. Phone number
  4. Business name
  5. Organizational interests/needs

This data may be collected using the following methods:

Information request forms
Please note that we only collect data that helps us achieve the purpose set out in this privacy policy. We will not collect additional data without notifying you first.

How we use personal data
The personal data collected on our website will be used only for the purposes specified in this policy or indicated on the relevant pages of our website. We will not use your data beyond what we disclose.

The data we collect automatically is used for the following purposes:

  1. Statistics
  2. Communication
  3. Newsletter subscription

The data we collect when the user performs certain functions may be used for the following purposes:

  1. Communication
  2. Statistics

WITH WHOM WE SHARE PERSONAL DATA

Employees
We may disclose User Data to any member of our organization that they reasonably need to achieve the purposes set out in this policy.

Third parties
Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

Other disclosures
We undertake not to sell or share your data with third parties, except in the following cases:

  1. if required by law
  2. if required for any legal proceedings
  3. to prove or protect our legal rights
  4. to buyers or potential buyers of this company in the event that we are looking to sell the company

If you follow hyperlinks from our website to another website, please note that we are not responsible for and do not control their privacy policies and practices.

How long we store personal data
We do not store user data beyond what is necessary to fulfil the purposes for which it is collected.

How we protect personal data
All data stored in our system is well secured and can only be accessed by our employees. Our employees are bound by strict confidentiality agreements and breach of this agreement would result in the employee’s termination.

While we take all reasonable precautions to ensure that our user data is secure and users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we cannot guarantee the security of user data beyond what is reasonably practical.

Minors
For EU residents, the GDPR specifies that people under the age of 15 are considered minors for the purposes of data collection. Minors must have the consent of a legal representative for their data to be collected, processed and used.

Your rights as a user
As a user, you have the right to access all of the personal data collected. In addition, you have the right to update or correct any personal data in our possession, provided it is acceptable under the law.

You may choose to withdraw or modify your consent to the collection and use of data at any time, provided it is legally acceptable to do so and you have notified us within a reasonable time.

How to modify, delete or contest the data collected
If you would like your information to be removed or altered in any way, please contact our Privacy Officer here:
confidentialite@novaconcept.com
514 845-1222

Cookies policy
A cookie is a small file stored on a user’s hard drive by the website. Its purpose is to collect data relating to the user’s browsing habits.

We use the following types of cookies on our website:

  1. Functional cookies
    We use them to remember all the selections you make on our website so that they are saved for your next visits.
  2. Analytical cookies
    These allow us to improve our website’s design and functionality by collecting data about the content you access and hang on to while using our website.
  3. Targeting cookies
    These cookies collect data on how you use the website and your preferences. This allows us to make the information you see on our website more promotional and targeted to you.

You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your Internet browser, but this may decrease the quality of your user experience.

Amendments
This privacy policy may be amended from time to time to maintain compliance with the law and to reflect any changes to our data collection process. We recommend that our users check our policy from time to time to ensure that they are aware of any updates. If necessary, we may notify users by email of changes to this policy.

HOW TO CONTACT US

If you have any questions, comments or complaints about this policy or your personal information, or if you wish to exercise your rights, please contact our Privacy Officer at the following address:

Cyntia Paré  
Responsible for the protection of personal information, Novaconcept
7236 Waverly Street, Suite 224
Montreal, Quebec H2R 0C2

Phone: 514 845-1222
confidentialite@novaconcept.com

Effective date: 21-09-2023
Updated: 22-09-2023