How do we work?

Unique expertise in the industry

What does it mean?

What does it mean?

Day after day for two decades, Novaconcept has taken up challenges of all kinds (tight deadlines, unstable content, union context, etc.). Without ever compromising on quality, we work with agility, speed and efficiency.

We are always mindful of our objective: to deliver high-quality coaching solutions and products on time and at the forefront of organizational and skills development and media trends.

Puzzle icon

Creating an organizational transformation coaching solution is a bit like solving a puzzle: we make progress while readjusting a few pieces along the way.

With our vast experience, we have developed our own working method—The CPI method. This method, which combines agile and iterative approaches, is structured and transparent and has but one simple goal: to produce high-quality training and coaching solutions through effective processes.


We progress step by step with you, from the beginnings of your project to its launch. We readjust together as we move forward.

The CPI method allows for several iterations; readjusting throughout the project and through all phases of development to achieve excellence. It is a method that allows us to design and produce our solutions quickly with confidence.

What are our tools?

Tools that facilitate collaboration

Une expérience‑client agréable
A pleasant
customer experience

We develop our own tools to maximize our work processes and to facilitate yours. Our tools facilitate, among other things:

Sending validation links, automated and without a hitch.

Course validation and comment processing made easier thanks to our EMENDO tool.

The creation of reports, allowing you to follow the progress of your change requests.

Sharing large files via our secure platform.

Icône Outils facilitateurs

We have total control of our processes

All our tools are interrelated to eliminate any risk of error. We are therefore faster, more efficient and transparent.